These terms and conditions outline the standard terms of service for Oranja Limited. Please read them carefully before booking an Oranja active stay. These terms and conditions apply to your participation in any Oranja event, active stay, session, or related activity.

By booking an active stay with us, you agree to participate voluntarily in Oranja events, including fitness sessions, wellness activities, travel, and other associated experiences.

In this agreement, “Oranja”, “we”, “our”, or “us” refers to Oranja Limited. “You”, “your”, or “I” refers to the signee, guest, or participant.

You understand and accept‍

• All physical activity carries risk, and participation is at your own discretion.
• You are responsible for disclosing relevant health conditions that may impact your participation.
• Oranja and its team, including instructors, facilitators, or third-party service providers, are not liable for any injury, loss, illness or damage arising during your time with us.
• You waive any claim, demand or cause of action against Oranja Limited, its directors, contractors or instructors arising from your participation in the stay, except in cases of proven gross negligence.
• You assume full responsibility for any costs related to medical care and/or evacuation.
• Oranja is not responsible for any lost, stolen, or damaged personal belongings during your stay. We recommend that you keep valuables secure and avoid bringing unnecessary items.
• Oranja reserves the right to adjust or cancel elements of your stay due to unforeseen circumstances.
• You are responsible for obtaining your own travel and health insurance.

You confirm

• You are physically and mentally capable of participating in all activities.
• You have not been advised otherwise by a medical professional.
• You accept full responsibility for your health and safety.

You agree to fully indemnify without limitation any trainer(s), director(s) or contractor(s)against any injury, malpractice, mishap, or accident during any interactions with us away from or at our primary place of business.

Option 1: Confirm your booking by paying the stay price in full. The full payment includes a booking deposit.
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Option 2: Sign up for a direct debit payment plan to spread the balance over several months before your chosen stay. Payment plans incur a £ 10 GBP fee per month of the plan. 

The stay price is quoted as a package. Credits and refunds are not given for any services not used.  

You acknowledge that flights, airport transfers, and health or travel insurance are not included and must be arranged independently. Optional extras such as boat trips, e-bike hire, and massages are not included. If these activities are offered as part of the itinerary and you choose to participate, additional fees will apply.

If you cancel‍

• ‍More than 120 days before the stay, your deposit is retained.
• Between 90-120 days, 50% of the total is retained.
• Less than 90 days, 100% is retained.
• In the unlikely event Oranja must cancel, all payments will be refunded or transferred.

If we cancel

Oranja is not liable for any failure or delay in performing its obligations where such failure or delay results from any cause beyond its reasonable control, including but not limited to natural disasters, government restrictions, weather events, illness outbreaks, or transportation disruptions.  

We reserve the right to cancel or change the start date of any stay at our sole discretion and under any circumstances. If this occurs, you may choose to transfer your payment to another Oranja stay (either scheduled or within the next two years as credit), or request a full refund of any payments made to us. 

Please note that Oranja is not responsible for any expenses incurred by you in preparation for a cancelled stay, including but not limited to flights, transfers, insurance, or accommodation outside of the stay.

Oranja may offer optional activities provided by third-party suppliers (e.g. boat trips, e-bike hire, massage therapy). These activities are not operated by Oranja, but may be arranged and paid for via Oranja for your convenience. 

In all cases, the activity is delivered under the third party’s responsibility, and Oranja is not liable for any loss, injury, delay, dissatisfaction, or damages arising from participation in these services. Participation is entirely at your own risk.

You give consent to participate in all scheduled activities during the stay.
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You understand that Oranja may take photos and videos during the event for promotional purposes. These may be used on social media, the Oranja website, or in marketing content. You waive any right to compensation for the use of my image, and agree this permission is granted in perpetuity. If you prefer not to be featured in media content, you will notify the Oranja team before the stay.

You agree to be added to Oranja WhatsApp groups and to receive email updates for event communication and marketing.

We securely store your personal data to plan and operate your Oranja experience. If you're added to an Oranja WhatsApp group, your name and number may be visible to other participants. You may also receive email updates related to your stay or future Oranja events. You can request not to be added, unsubscribe, or ask to be removed at any time. We do not share your data without consent, and you may contact us to access,update, or delete your information.

These terms and conditions are governed by the laws of England and Wales, and any disputes arising under it shall be subject to the exclusive jurisdiction of the courts of England and Wales.

By booking an Oranja active stay‍

• You confirm that you are participating at your own risk and will disclose any relevant health information.
• Understand and accept the booking, cancellation, and refund terms.
• Consent to the use of photos and videos taken during the stay for Oranja marketing purposes.
• Understand that Oranja is not responsible for third-party activities or the loss of personal belongings.
• Accept the privacy terms, including communication via email and WhatsApp.
• Confirm that you are physically and mentally capable of participating in all activities and have obtained medical clearance if applicable.