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Retreat FAQ's

What to expect

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We deliver unforgettable experiences on the beautiful Balearic island of Ibiza for people of all ages, male, and female and with a range of fitness levels and abilities. Our stays are packed full of workouts, exploring, good food and relaxation time. Expect huge fun, big smiles, sensational scenery and a healthy dose of sweat! Book onto one of our stays to join our community of trailblazers and create unforgettable memories.

How fit do I need to be

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We welcome people of all ages, male, and female and with a range of fitness levels and abilities. Every day includes one or more of the following activities; high-intensity interval training, strength training, cardiovascular training, fitness bike usage, swimming, running, hiking, yoga, and stretching.

Do let us know if you are a beginner or have any concerns, you can enjoy all workouts at your own pace and we will give you the necessary support.

One of our fitness requirements is that you are able to hike for approximately 2-3 hours. If this is a concern of yours or you have any other questions regarding the types of sessions, please let us know and we can advise accordingly.

Do I need to take part in all activities

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All workouts are optional but we will encourage you to take part for the all-important endorphin high! Do let us know if you are a beginner or have any concerns and we will give you the necessary support.

Who joins an Oranja escape

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We attract people of all ages, male and female, all with a range of fitness levels and abilities. Whether you're joining on your own or with friends, an Oranja retreat is a really great way to meet new people and make lifelong friends. We also include some 'chill time' so you can get some quality 'me' time in too.

Can I come on my own

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100% you can come on your own. We create an environment where people feel welcome and comfortable, you will meet and make great new friends. If you're unsure about sharing a room with someone you don't know, we have private rooms available. If you're happy to share a room with someone you don't know, we only pair guests of the same gender.

Can I come with a friend or group

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Of course, just send us an email or give us a call to let us know their details and we will pair you in the same room.

Oranja also creates bespoke stays. Whether you’re a group of friends, a family, a company or a brand, we can arrange a fully private tailor-made Oranja experience to meet your needs. Pick and choose which experiences you would like during your stay, including your daily training schedule, treatments, menu plans and external activities.

How do I get to the villa

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You will fly into IBZ airport, the accommodation is approximately a 35-minute taxi ride from the airport. We can advise on flight options if required.

What do I need to pack

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Check out our kit list here.

Are there any other costs

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Flights and transfers along with health and travel insurance are not included in the stay price and must be arranged by you.

Boat trips, e-bike hire and massages are not included in the stay price. If you would like to take part in these activities, additional fees will apply as outlined in the stay description.

What is the refund policy

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Naturally, no one books to cancel or postpone their trip, but unexpected things do happen, so you must have adequate travel cancellation insurance in place before booking your stay with us. If you need to cancel your booking, all cancellations must be provided in writing.

If you cancel 120 days or more before the start date of your stay, you will be refunded the full amount paid up to that date, minus any transaction fees imposed by our payment gateway and excluding the booking deposit per person, which is non-refundable.

If you cancel between 90-120 days before your start date, you will be refunded 50% of any sums paid, minus any transaction fees imposed by our payment gateway and excluding the booking deposit per person, which is non-refundable.

Cancellations less than 90 days before the start date are non-refundable and will result in a forfeit of any and all sums paid. Due to our need to commit to accommodation and other arrangements in advance, exceptions to our policy cannot be made for any reason.

Do I have to pay all at once

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No, you don’t! You have three options.

Option 1: Reserve your space by paying the stay price in full. The full payment includes a booking deposit. 

Option 2: Reserve your space with a booking deposit. After paying your booking deposit, you can sign up for a direct debit payment plan to split the remaining balance over several months before your chosen stay. Payment plans incur a £ 35 GBP arrangement fee. 

Option 3: Reserve your space with a booking deposit and settle the remaining balance within seven days.

When do we eat

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Good question! 07:30 Rise and shine to fresh coffee and fresh fruit followed by 1st activity, 09:15 Breakfast, 13:00 Lunch, 19:00 Dinner. Energy-boosting snacks will be provided but if you think you’ll need extra please feel free to bring them along.

Will you be serving alcohol

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We will be offering, fresh water, soft drinks, beer and wine. Alcohol will not be served in excess and we kindly ask you to respect this rule.

What if I have allergies

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We cater for all dietary requirements, these will be noted prior to your arrival. The dishes are mostly vegetarian, pescatarian and plant based but if meat is preferred this can be organised.

What happens if I injure myself

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If you suffer any kind of injury you are asked to report it immediately to a member of staff who can assess the injury, document it and assess the next plan of action. All guests must have their own health and injury insurance to cover all Oranja activities.